Your Privacy is important to me
Aird House Therapies is committed to protecting your privacy. This Privacy Policy outlines how we collect, use and protect your personal information.
Information We Collect
We may collect the following personal information:
- Personal information: Name, email address, phone number and postal address.
- Payment Information: Credit/debit card information, which is securely processed by our payment processor, Stripe/WooCommerce
- Order History: Information about your purchases, including product details and order dates
- Website Usage Data: Information about how you use our website, such as your IP address, browser type and browsing history.
How We Use Your Information
We use your personal information to:
- Process and fulfil your order(s).
- Communicate with you about your orders and enquiries.
- Improve our website and services.
- Send you marketing communications, such as newsletters and promotional offers.
- Protect against fraud and other illegal activities.
- Comply with legal obligations.
Sharing Your Information
We may share your personal information with:
- Payment Processors: To process your payments.
- Shipping Carriers: To deliver your orders.
- Service Providers: To assist with our business operations, such as marketing and analytics.
- Law Enforcement Agencies: If required by law to protect our rights.
Your Rights
You have the following rights under UK GDPR:
- Access: The right to request a copy of your personal information.
- Rectification: The right to request correction on inaccurate or incomplete personal information (where this is not possible to do online by the user.)
- Erasure: The right to request deletion of your personal information.
- Restriction of Processing: The right to request restriction of processing of your personal information.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to processing of your personal information.
To exercise your rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration or destruction.
Changes to this Privacy Policy
We may update the Privacy Policy from time to time. We will notify you of any significant changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Aird House Therapies, Old Edinburgh Road South, INVERNESS, IV2 6AR
Telephone: 07500 236672
Email: alison@airdhousetherpaies.co.uk